We’ve developed the following guidelines to clearly explain the processes and procedures involved.
Why could my certification be suspended?
Under international accreditation rules, there are various circumstances that could lead to the suspension of your certification:
During an assessment, if a major non-conformance is raised, you have a 30-day window to address the non-conformance and have the corrective actions verified and closed out. Until the non-conformance is closed out, the status of the certification remains ‘suspended’.
Please note that a major non-conformance may be raised if QMS receives external evidence that a major failure in compliance has occurred. This may happen at any time if we are made aware of a major failure of a client’s management system – not just during a scheduled assessment.
How can my certification be reinstated?
In the case of a major non-conformance, when we are satisfied that the issue has been addressed the non-conformance can be closed out or downgraded. When this happens, the status of the certification immediately goes back to normal – any temporary suspension is removed (assuming the non-conformance resulted in temporary suspension of the certification in the first place).
Why could my certification be withdrawn?
As a certified organisation you may withdraw, or have your certification withdrawn, in any of these circumstances:
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